Airbnb Service Fees National Class Action
Airbnb Service Fees National Class Action
**Updated February 8, 2022**
The Federal Court has approved the notice of settlement approval. Claimants will receive a link directly from the claims administrator. The Notices can be found here in French and English.
**Updated November 28, 2021**
The Federal Court has approved the settlement. Class members will be receiving a further notice by email shortly. The Court's reasons for judgment can be found here.
**Updated October 31, 2021**
The Federal Court has fixed November 1, 2021 at 1:00PM EST for the hearing on the approval of the proposed settlement. Please register here for the hearing login information.
**Updated September 23, 2021**
The Federal Court has fixed November 1, 2021 at 1:00PM EST for the hearing on the approval of the proposed settlement. The Order and Settlement Agreement can be found here.
The Notices of Settlement Approval Hearing can be found below:
**Updated February 17, 2020**
Reasons for judgment for the class action certification has been published. English French
**Updated January 24, 2020**
On October 31, 2017, a proposed national class action was filed in the Federal Court of Canada alleging that Airbnb charged service fees in contravention of the Federal Competition Act.
This consumer class action seeks, among other things, a Court order requiring Airbnb to compensate all affected consumers for the all of the service fees paid, punitive damages, and cost of investigation.
| December 5, 2019 | The Federal Court of Canada granted certification of the class action, subject to an amended class definition. |
| December 4-5, 2018 | The class action certification hearing was heard in Vancouver, BC. |
| October 31, 2017 | A proposed national class action was filed in the Federal Court of Canada. |
- Am I part of this class action?
The class action is a national class action. It covers all residents of Canada who made a booking on Airbnb for non-business purpose during the period of October 31, 2015 to present.
All class members will be automatically included in the case once the case was authorized. At this time, there is no action required to be part of this class action.
- Do I need to take any action to be part of this case now?
No action is required at this point. However, please keep records of any correspondence including confirmation emails, cancellation emails, credit card statements, credit card authorizations, credit card refunds, etc. This information may be necessary after the certification of this class action.
- Can I still commence an individual action (e.g. Small Claims case)?
This class action does not preclude you from pursing the matter individually in court. However, as part of the class action procedure, the Court may stay or suspend any individual actions or similar actions that are pending in order to conserve judicial resources and avoid both a multiplicity of proceedings and contradictory outcomes. Evolink Law Group cannot advise you in an individual action. Please consult your lawyer if you plan to proceed individually.
- Will class members be liable for the Airbnb's legal fees if this class action does not succeed?
Class members are not liable for Airbnb's legal fees if this action does not succeed.
- When will I hear further information about this class action?
We will notify those that have signed up to our Mailing List on the next steps and when they expect a notice from the Court.
- What are we asking for in this class action against Airbnb?
This class action is seeking to recover compensation from Airbnb for the unlawful service fees paid for each booking, which range from 6 to 12% of the price set by the host. In addition, this class action is seeking to recover interest and punitive damages. The amount of punitive damages will be decided by the Court at trial.
Motion Record for Approval of Notices - Filed September 10, 2021