Ooma Free Home Phone Class Action
Ooma Free Home Phone Class Action
On February 3, 2021, a proposed class action was filed in the Federal Court of Canada alleging that Ooma, Inc. and Ooma Canada Inc.'s practices in relation to their FREE home phone service violated Canada's unfair competition legislation.
The proposed class members consists of the following:
All individuals in Canada that are or have been a subscriber of Ooma’s Basic Home Phone between August 3, 2014 until the date this action is certified as a class action.
This class action seeks, among other things, a Court order requiring Ooma to account for its profits, pay damages (including punitive damages), and/or refrain from using the word FREE to describe its basic home phone service
Our dedicated e-mail for this case is ooma@evolinklaw.com. Considering the volume of emails and inquiries, we may not be able to answer inquiries about individual situations and questions that are answered in our Frequently Asked Questions.
If the action is certified by the Federal Court to proceed as a class action, you will be automatically included as a class member. To receive updates on the progress of this lawsuit, please subscribe to our Mailing List below. Joining the mailing list does not create any financial obligation.
Please join our mailing list here.
Please safely keep copies of all your monthly bill statements with Ooma, credit card receipts, and any screenshots you may have where Ooma advertised the home phone service as FREE.
| February 3, 2021 | A proposed class action filed at the Federal Court of Canada |
Am I part of this class action?
This is a proposed class action for all individuals in Canada who subscribed to Ooma's FREE home phone service any time between August 3, 2014 until the present. The scope of the class is subject to approval by the Court.
At this time, there is no action required to be part of this class action. A certification application will be made to the Court in short order.
Do I need to take any action to be part of this case now?
You do not need to contact us to sign up for this class action because we will be asking the Court to certify this action on an “opt-out” basis. If and when the Court certifies the class action, you will receive a notification on what you need to do if you want to be excluded.
Please safely keep copies of all your monthly bill statements with Ooma, credit card receipts, and any screenshots you may have where Ooma advertised the home phone service as FREE. This information may be necessary after the certification of this class action. Please do not send us those materials at this time.
Can I still commence an individual action (e.g. Small Claims case)?
This class action does not preclude you from pursing the matter individually in court. However, as part of the class action procedure, the Court may stay or suspend any individual actions or similar actions that are pending in order to conserve judicial resources and avoid both a multiplicity of proceedings and contradictory outcomes.
Evolink Law Group cannot advise you in an individual action. Please consult your lawyer if you plan to proceed individually.
Will class members be liable for the defendants' legal fees if this class action does not succeed?
Class members are not liable for the defendants' legal fees if this class action is not certified or if we do not succeed at the common trial.
When will I hear further information about this class action?
We will notify those that have signed up to our Mailing List on the next steps and when they expect a notice from the Court.
What are we asking for in this class action against Ooma, Inc. and Ooma Canada Inc.?
This class action is seeking to recover damages, including punitive damages, an accounting of profits, and/or a court order enjoining Ooma from using the word FREE to describe their home phone service.